Solution Partners

Over 15 years Wizard have developed good working relationships with many key solution partners, by forming these alliances we are able to fully understand their offerings and find out how these apply to the market place. These established connections gives Wizard privileged access to the support teams of our partners, enabling us to easily escalate and resolve problems quickly on behalf of our clients.

As well as respecting the relationship with our own suppliers, Wizard also try to develop and maintain strong relationships with our client's other technology providers. We pride ourselves on being able to work exceptionally well with incumbent suppliers such that all involved parties are working harmoniously towards the same goal. This is particularly true in the case of the telecoms providers. Wizard now has excellent working relationships with both Vodafone and Blackberry (Research in Motion). By forming relationships with our client's other suppliers we try to avoid the blame culture that isall too common when multiple suppliers are involved.

Despite our best efforts to maintain good relationship with suppliers we will always regard our customer relationships as the highest priority. For this reason we remain product independent, preferring to uphold our promise to our clients over satisfying any supplier's requests. Our promise to uphold our client's best interests over our own or our supplier's interests ensures we can deliver the most suitable solution to your business, without compromise.

The ever evolving technology industry is hard to keep up with, but Wizard work hard to keep abreast of developments and new products; because with this information we can anticipate future trends and ensure your investment is future-proof. We aim to have the essential knowledge of all applicable solutions, regardless of how old/ new so that we are in the best possible position to advise clients on their IT investment.

We personally assess all new technology as soon as it becomes available and only recommend products or services that uphold our high standards and pass our rigorous assessment process. Our continuing commitment to knowledge and research allows us to make an educated decision that is based on your specific requirements, rather than employing a 'one size fits all' approach.

Our staff are formally accredited and trained, ensuring that they are fully equipped with the skills they need to implement and support the technologies of each of our partners.

We divide our partners into four categories: Alliances, Business Partners, Technology Partners and Supply Partners. Click on the left menu for more details on who we have partnered with and why.