You should consider outsourcing IT if:
Your company is in transition.
There’s a critical stage in the growth of nearly every company: the transition from a small group of three to five founders and early members to a more robust team consisting of new outside hires.
The larger companies get, the more complex collaboration becomes. From this point onward, new hires will need IT support. But you can’t hire a new team of IT specialists yet. In this case, IT outsourcing is very much worth consideration.
You don’t have a large budget available for in-house IT.
Outsourcing an IT department is nearly always cheaper than growing one in-house. There is research to show that compared with building an in-house team, outsourcing IT saves as much as 50%. While that number might not be realistic for every enterprise, the business information technology community has arrived at a general consensus: outsourced IT costs less.
You need your IT costs to be predictable.
With most outsourced IT, you’ll be able to pay a predetermined fee to contractors. If you need more support, that cost will go up, but once again, you can anticipate those types of costs. When building your own IT department, you’re pretty much guaranteed to run into unexpected costs.
You don’t have the expertise to run IT in your company.
You want to be able to focus on the core processes of your company. Without reliable IT support, you won’t be able to do that.