Our 24/7 IT support help desks are based in London and Colchester, Essex.
Staffed around the clock by a range of different skill sets including your Technical Account Manager. The average age of our help-desk staff is 31, demonstrating that we only employ qualified engineers and not inexpensive trainees.
Depending on the type/severity of the problem a call may be escalated to an onsite visit. This is determined by a discussion between the engineer and the customer.
Below are just some of the benefits our 24/7 IT support has to offer:
Our customers trust us to provide practical, flexible, and affordable solutions to protect and mitigate against the risks of cybercrime.
Want to find out more about how we can secure your IT infrastructure? use our contact form below and speak to one of our security analysts today.
A member of our technical UK based IT support team will be assigned to you as your personal account manager
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UK based Apple Mac business support services. Covering remote, on-site, licensing, and procurement.
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Any company-owned information, system, or hardware that is used as part of business processes is classified as an IT asset and needs to be managed accordingly
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Realtime IT monitoring tools along side our own in house developed sensors to monitor your network
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Our experienced UK based IT support engineers will come to your premises and resolve your problems
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At Wizard we know that there is so much more to IT procurement than simply finding the lowest cost option
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Using remote IT software, we are able to connect to your PC’s, servers, printers and other network devices
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Our scheduled IT maintenance days cover the IT support issues you have recently encountered
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