24-7-help-desk

Our 24/7 IT support help desks are based in London and Colchester, Essex.

Staffed around the clock by a range of different skill sets including your Technical Account Manager. The average age of our help-desk staff is 31, demonstrating that we only employ qualified engineers and not inexpensive trainees.

 

Our UK based IT helpdesk staff are qualified to assist verbally or remotely depending on the type of problem.

Depending on the type/severity of the problem a call may be escalated to an onsite visit. This is determined by a discussion between the engineer and the customer.

Our cybersecurity brand Wizard Cyber also runs a 24/7 SOC.

To enquire about our 24/7 IT support helpdesks fill out the form below or contact us on (0)20 3097 0220