account-management

Why Use Wizard IT

IT account management is very important to us at Wizard IT.
A member of our technical UK based IT support team will be assigned to you as your personal account manager.

Your technical account manager will be available to discuss day to day business and help you get the IT support you need.

We have extensive experience in most office software solutions and are also a Microsoft certified partner, so we are confident that we can help with all questions and queries.

Every customer is also assigned a second senior consultant/project manager that will oversee and maintain the core infrastructure, advise with your cyber security and be the point of contact for escalations and projects.

Benefits of an Account Manager

Having a dedicated IT account manager holds many benefits. For one, having a single point of contact to discuss and suggest changes to your IT infrastructure outweighs any other IT support packages out there. As your company changes you want to be safe in the knowledge that you’re dedicated IT account manager is up to date with all changes to your business as you continue to grow.

Having one point of contact to oversee your whole operation really comes into play when you need help with procurement as well as IT support.

Migrating From An Existing Provider?

We Want To Hear From You

Some of our most successful relationships are with businesses that have switched to Wizard IT from an existing provider. The reasons why they move are many and varied. Some have simply outgrown their current IT partner and looked to Wizard IT for more customer focussed service.

Some of our clients have come through rapid growth and needed round the clock IT support and their current IT partners couldn’t provide that.

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