Our UK based IT Support services can be tailored to meet your specific requirements and cover all your IT eventualities. We can work with you to perform a full IT review of your business and help assess what specific support services would provide the maximum benefit to your organisation.
We offer remote and onsite support as well as a 24/7 helpdesk to ensure that your company IT infrastructure is always online and running smoothly. Each organisation we work with has a dedicated account manager to ensure that nothing is ever lost in translation.
24/7 Help Desk
Staffed around the clock by a range of different skill sets including your Technical Account Manager
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Onsite Support
Our experienced UK based IT support engineers will come to your premises and resolve your problems.
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Remote Support
Using remote IT software, we are able to connect to your PC’s, servers, printers and other network devices.
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Scheduled Maintenance
Our scheduled IT maintenance days cover the IT support issues you have recently encountered.
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Account Management
A member of our technical UK based IT support team will be assigned to you as your personal account manager.
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Monitoring
Realtime IT monitoring tools along side our own in house developed sensors to monitor your network.
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Procurement
At Wizard we know that there is so much more to IT procurement than simply finding the lowest cost option
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Asset Management
Any company-owned information, system, or hardware that is used as part of business processes is classified as an IT asset and needs to be managed accordingly.
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