Remote
IT Support

Resolve your IT support issues quickly
And effectively with our comprehensive
Remote IT support service

REMOTE IT SUPPORTImprove your Uptime
and Lower your IT Support Costs

Ensuring high uptime for all of your organisation’s devices, software, and hardware can be very difficult, especially if you operate multiple locations or rely on remote workers

Employing an in-house IT team to do this for you is exceptionally expensive and a headache to manage. Your organisation must find a solution that can rapidly and effectively solve IT problems across your entire infrastructure

Wizard IT’s remote IT support service solves all of these problems and more, offering a cost-effective and efficient route to consistently high uptime for your organisation. Our experienced team of engineers can fix almost any problem from our UK, Jordan, and USA offices, often in a matter of minutes. Our team work with a variety of organisations around the globe and have vast experience in solving even the most complex IT problems remotely

Beginning with an initial consultation, we develop a remote IT support plan that is based on your precise requirements. This plan ensures that the support you receive is at the level you need and that our engineers are ready to help you with any problems that might occur within your infrastructure

KEY BENEFITS

Does it need to have
Wizard IT's but just Remote IT Support?

As well as providing a more cost-effective way of solving IT problems across your entire organisation

Remote IT support also reduces your overheads and dramatically increases the uptime for all of your IT assets

Lower your IT support overheads

First and foremost, our remote IT support service eliminates the need for your organization to hire its own team of IT support engineers. This greatly reduces your overheads and the workload of your management team. With a skilled IT support engineer costing in the tens of thousands of pounds per year, depending on seniority, it's easy to see how Wizard IT can save you a significant amount of money.

Solve IT problems anywhere across your organisation

Our remote IT support service allows you to solve IT problems anywhere within your organisation, regardless of the location. If you rely on a complex network of remote workers, we can solve problems they encounter easily, wherever they work. Our engineers have vast experience in handling IT issues remotely in an efficient and effective way

Access to industry-leading expertise

All our engineers have been trained and educated to the highest level and have decades of experience within the IT support industry. This allows us to provide you with industry-leading advice, guidance, and support, ensuring that any problems you encounter with your systems, our team can solve them

Increased uptime

Our main goal is to increase your uptime and maintain this at a very high level. Reduced uptime can lead to operational disruptions, reduced revenues, and inefficient working conditions. All of our IT support processes have been designed to increase your uptime and ensure that your organisation is never held back

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MICROSOFT FOCUSED

Microsoft Solutions Partner

As a Microsoft Solutions Partner and specialist since 1995, we have the expertise and experience to manage all IT projects related to Microsoft products. Get in touch with us today to discuss any Microsoft projects you need assistance with, including IT migrations, IT consultancy, Cloud services, and much more

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Wizard IT 24/7 IT solutions Microsoft partner

MICROSOFT FOCUSED

Microsoft Solutions Partner

Learn More

CHIEF OPERATING OFFICERPhil Rowell

Wizard IT offer enterprise-grade, cost-effective IT solutions. As a Microsoft Solutions Partner and Expert MSP, we utilise our experience in Microsoft Azure to provide the highest level of performance possible to customers of any industry and size

Our team of talented and experienced IT professionals are dedicated to providing the best service possible for our customers, regardless of their requirements and situation

Get in touch with us today to discuss your current IT network and see how Wizard IT can help your organisation stay connected and safe from unwanted downtime

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Do you have any questions about any one of our products or managed services? Are you worried about your business’ IT network and would like some advice or guidance?

Interested in finding out how our Microsoft-certified experts can benefit your organisation?

Whatever you need, we are here to help. Simply fill out the form to the left and we will get back in touch with you as soon as possible. Our international team are able to answer any enquiries quickly, so you won’t have to wait long