CAREERS

Wizard is a fast growing organisation and we are always on the lookout for skilled, talented and enthusiastic individual to join our existing team. In return, we offer a competitive salary, excellent training opportunities and a long term career progression in a stable company.

If you are interested in an IT job in London, please send your CV to: careers@wizardit.com or call us on 020 3097 0220.

Current Vacancies

A Support Engineer working for Wizard has a dynamic role supporting a broad range of technologies and customers across the UK, both remotely and onsite – with remote and occasional onsite support to offices around the globe.

The successful candidate will have excellent written and verbal communication, the ability to work within strict deadlines and the confidence to manage their own workload.

The role is customer facing and the successful candidate is expected to possess exceptional customer service skills and experience working in a fast paced environment

Key Duties
Providing remote support to customers via telephone and email within SLA

Providing onsite support to customer sites across the UK

Prioritising your workload and escalating to the senior engineer when necessary

Utilising a ticket management system to keep track of your workload

Documenting solutions in a cloud-based note sharing system

Key Technical Abilities Required
Windows 7-10
Windows Server 2008-2019
macOS 10.6 and above
iOS and Android
Microsoft Office 2010-2019
Active Directory
Networking technologies (TCP/IP, DNS, DHCP)
Office 365
Experience with endpoint device hardware (laptop/desktop)
Dell and HP server hardware technologies
Experience with local and cloud backup technologies and services

Other requirements
A full UK driving licence is required

Compensation
Compensation and benefits will be discussed during your interview

To find out how Wizard can help you, enter your details in the form and we'll get in touch.