Network Operations
Centre (NOC)

Complete 24x7x365 global monitoring of your network, handled by
our experienced team of IT experts

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IMPROVE YOUR IT CAPABILITES What is a
Network Operations Centre (NOC)

As networks for most organisations get more complex, it is important to have dedicated infrastructure and a team that monitors their behavior and performance in real time

A Network Operation Centre refers to a central place with all the necessary tools that a dedicated IT team (in-house or third-party) uses to monitor the network’s performance and detect any anomalies that may arise during operations. A well-built network operation center system should have the ability to detect any abnormalities and send alerts to the responsible staff as soon as possible

In organisations that have relatively smaller networks, the work in network operations can be done by the IT team. However, organisations with complex network infrastructure require a more sophisticated NOC and dedicated team whose only role is to ensure networks are running normally through the day

Having a network that is up and running 24x7x365 is a non-negotiable for any large organisation operating in this era. Failures or drops in the performance of the network will always have a significant impact on the operations of the company. The team dedicated to handling network operations needs to always quickly fix any issues that might be affecting the availability and performance of the network

KEY BENEFITS

Major features of our
Network Operations Center

Our Network Operations Center has several capabilities to ensure our clients get the best possible performance and reliability from their networks. The major features of our NOC include the following;

Continuous Monitoring

Our team has the knowledge and all tools needed to continuously monitor all network devices and components, including communications circuits, cloud resources, LAN/WAN systems, routers, switches, firewalls and VoIP systems, to ensure your network is up and running every minute of the day

Quick Response

We know that networks are the lifeline of organizations; that’s why our teams are trained and equipped with the necessary tools needed to respond to any network issues in the shortest time possible. This will eliminate incidents of putting essential business operations at a standstill due to network failures

Reporting

Our team extracts data from our systems that they use to create reports about important events and trends on the network within a given period. This helps the technical team to predict any possible issues in the future and how they can be dealt with ahead of time

On-time notifications

We send on-time alerts to customers and third-party providers about any critical incidents on the network. Such incidents may include outages and how long they might last. This gives them room to plan accordingly

Patch Management

Our NOC system and the team manage all the changes and updates made to the devices on the network efficiently and timely

Uptime

Our NOC system is designed to ensure networks are up and running every minute of the day. We operate several shifts during the day so that there is always a team available to monitor the networks 24/7
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MICROSOFT FOCUSED

Microsoft Solutions Partner

As a Microsoft Solutions Partner and specialist since 1995, we have the expertise and experience to manage all IT projects related to Microsoft products. Get in touch with us today to discuss any Microsoft projects you need assistance with, including IT migrations, IT consultancy, Cloud services, and much more
Wizard IT 24/7 IT solutions Microsoft partner
MICROSOFT FOCUSED

Microsoft Solutions Partner

As a Microsoft Solutions Partner and specialist since 1995, we have the expertise and experience to manage all IT projects related to Microsoft products. Get in touch with us today to discuss any Microsoft projects you need assistance with, including IT migrations, IT consultancy, Cloud services, and much more

IMPROVE YOUR IT CAPABILITES Why you need a
NOC service

Maintaining your organisation’s network will add an extra expense to your budget. However, it is a necessary expense because it ensures that the rest of your company’s operations that rely on these networks are uninterrupted. Outsourcing to Wizard IT can help will give the assurance that all operations related to the network are being taken care of

Our team will measure, analyze, and secure your network infrastructure, eventually increasing the overall efficiency of your other company operations. If you are still considering investing in a NOC service, here are some reasons you should make the investment right away

It will reduce the burden on your IT team.

Organisations with a relatively sophisticated computing infrastructure have an IT that is at times tasked to handle network issues. However, outsourcing all your network operations to Wizard IT will put the burden off your IT team, giving them a chance to focus on their core roles in the company

Besides the IT team, having a dedicated NOC service provider also gives your entire staff peace of mind, letting them focus on their core tasks without having to worry about the availability and performance of the networks

Rapid response to network issues

Our NOC is designed to monitor networks 24/7, which significantly reduces the time it takes to identify and resolve issues on your network. Our teams are also equipped with all the tools and knowledge they need to fix both the common and unique network issues that may affect the performance and reliability of the network

Improvements in security and compliance

Investing in a NOC service will ensure that the network of your business is secure and complies with all regulatory requirements

Higher return on investment

Our goal at Wizard IT is to ensure our operations add value to your company. When you hand over the network operations to us, the rest of your teams will focus on their core tasks, which will eventually boost their productivity since they don’t have to worry about any network-related issues. The boost in productivity you get from outsourcing network operations will likely be way more than what you invest in the NOC service

Real-time network optimisation

Our NOC system monitors networks at all times to identify any weak spots that need improvement. It is also our role to ensure these improvements are implemented as soon as possible

Eliminates downtime

With our NOC service, your network is monitored at all times to ensure that all software, hardware, and networks are working as intended. Any issues that may arise are fixed immediately, which eliminates downtime
FAQs

Frequently Asked
Questions

If you have any other questions regarding our NOC services feel free to get in touch with our team of IT experts

What is the difference between NOC and SOC?

A Network Operations Centre (NOC) is for monitoring networks to ensure they are running and performing as intended. On the other hand, a Security Operations Centre focuses on the security of the organisation’s IT and network infrastructure. So, the role of the SOC team is to monitor the company’s network for vulnerabilities, attack vectors, and any other security threats.

Does the NOC service include SOC functionality?

Our NOC service may include fixing some security issues on your company’s network. However, you need to subscribe to our SOC service to get full security coverage for your company’s IT infrastructure and networks. Contact us for more details.

Who needs NOC services?

The typical users of NOC services include all businesses and organisations having a relatively complex network infrastructure. Any business or organisation will know it needs to consider outsourcing network operations if its IT team is always deviating from its core responsibilities to handle the day-to-day network operations.

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CHIEF OPERATING OFFICERPhil Rowell

Wizard IT offer enterprise-grade, cost-effective IT solutions. As a Microsoft Solutions Partner and Expert MSP, we utilise our experience in Microsoft Azure to provide the highest level of performance possible to customers of any industry and size

Our team of talented and experienced IT professionals are dedicated to providing the best service possible for our customers, regardless of their requirements and situation 

Get in touch with us today to discuss your current IT network and see how Wizard IT can help your organisation stay connected and safe from unwanted downtime 

Phil Rowell
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Whatever you need, we are here to help. Simply fill out the form to the left and we will get back in touch with you as soon as possible. Our international team are able to answer any enquiries quickly, so you won’t have to wait long

Microsoft solutions Partner Wizard
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WIZARD ITHeadquarters
Wizard IT provides 24/7 IT support, consultancy, and cloud migration services, specializing in Microsoft technologies
OUR LOCATIONSWhere to find us?
a world map that has a pin on locations. This pin represents where Wizard IT headquarters are
United Kingdom
Middle East
GET IN TOUCHLatest Updates
Stay up to date with the latest news from Wizard IT and the information technology industry

Copyright by Wizard IT. All rights reserved.

Copyright by Wizard IT. All rights reserved.