Microsoft’s New Commerce Experience (NCE) changes how subscriptions work

On the 10th of January, Microsoft launched the next phase of their New Commerce Experience (NCE). This changes the way that Microsoft is structuring the payments for their subscription products, namely Microsoft 365, Windows 365, and several other smaller products.

From March 2022, all new and renewing subscriptions will have to be purchased through NCE. They have also announced that from 1st October, every customer purchasing a subscription to a product will have to do so through the Microsoft NCE.

Microsoft’s aim with the NCE is to simplify the buying process, as well as offer their customers more bespoke ways of purchasing their products. They also want new and renewing customers to commit to longer subscriptions, either 12 or 36-months.

With this in mind, prices are being raised by 20% for monthly subscriptions in an effort to move customers over to longer subscription models. This could greatly affect business customers, who rely on large subscriptions that cover their entire organisation.

Customers must be aware of this, as soon the NCE will be the only place to buy these subscriptions. At Wizard IT, we will be moving all of our customers over to these NCE subscriptions and helping them find subscription plans that work for them.

If your subscription renewal is due before March 2022, you will be required to use the NCE. If you have a legacy subscription, these will expire on or before September 30th 2022, at which time you will need to renew on NCE to continue your subscription.

If you are concerned about your subscription prices, would like advice on the best way to structure your product and licensing costs, or just have some questions about the NCE, feel free to get in touch with Wizard IT. Our Microsoft experts will be happy to walk you through the process and answer any questions you might have.

If you would like to chat about your Businesses needs, get in touch with our IT experts.

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